Role of telemedicine in the management
of neruosurgery emergences

 Prof. Francesco Tommasello

Abstract
The adoption of telemedicine and all its applications (from telediagnosis and second opinion teleconsultation to feasible teleassisted therapeutic interventions) can be translated into greater operational efficiency, resource optimisation and spreading of know-how. These technologies are considered potentially useful for the management of patients suffering from stroke (Telestroke) and of those who have suffered head injury. A project based on the application of an innovative protocol for the sharing of diagnostic images and clinical data between hospitals in the provincial territory (Messina Local Health Administration n° 5 ) and the neurosurgical centre has been implemented in Messina for the management of head injuries. The project will implement guidelines through the use of a modern computerised tool.
The study is based on the data analysis of a population of 684,703 inhabitants resident n the province of Messina. The population was divided in three groups: the first group (Group 1) comprising 262,224 residents in the urban area; the second group (Group 2) comprising 211,139 people resident in extra-urban areas, which refer to hospitals where a teleconsultation system has been installed. Lastly a third group (Group 3) comprising 211,340 people resident in extra-urban areas, which refer to hospitals where a teleconsulting system is not available. Study results were assessed by analysing the achievement of three distinct goals: health care efficacy goals, training goals and economic and health goals. The data obtained has proved the usefulness of these technologies based on Information Communication Technology (ICT) in the management of head injuries and other neurosurgical emergencies such as stroke. Patients assisted through the implemented telemedicine system reached adequate diagnostic and treatment standards, which were comparable with those of patients directly treated in the specialist centre, avoiding the risk of unnecessary transport and optimising resources. Neurosurgical expertise was shared with non-specialist personnel with an increase in treatment that closely followed guidelines. The technological tool adopted has proved effective in patient management.

Introduction
Stroke is the third cause of death in Europe and it is the most important cause of morbidity and permanent disablement. Head injuries are the most frequent cause of death in young adults. These emergency conditions, which concern neurosurgeons, must hence be recognised as national emergencies in medicine. The therapeutic success of patients suffering both from a severe cerebrovascular event and from head injury depends on certain essential conditions:
1) quick recognition of clinical conditions;
2) immediate involvement of medical emergency systems;
3) preferential transport to a hospital; and,
4) speedy accurate diagnosis and treatment in a specialist environment. Despite the social impact of neurosurgical emergencies, direct immediate access to neurosurgical expertise is often limited since in Italy, as throughout the world, a single centre serves an extensive geographical area. Such a condition places the problem of neurosurgical emergency management in non-specialist environments. Data published in literature on the management of such emergencies tends to report information collected in large centres, while the data collected in suburban centres or in extra-urban areas, where however a high mortality rate has been proved for low risk patients, is virtually never reported1. A relevant point, in this regard, is that both in Europe and in the USA most patients with head injuries are managed in the suburbs2, 3 and that half the fatal events subsequent to head injuries occur in hospitals in the suburbs. This information becomes relevant in major head injuries, but it is also important for minor head injuries, which, given their frequency, have greater social impact and can be considered a quality indicator of the health system. Guidelines for the treatment of serious and moderate head injuries outlined by the Italian Society of Neurosurgery’s (SINch) head injury study group coordinated by the University of Messina’s Neurosurgery Clinic4 were introduced in our plan to obtain treatment standards, which do not depend on the site where the patient is managed. However recent studies have proved that both in the USA5 and in Europe6 the application of treatment standards is still far from being achieved. One of the reasons for this difficulty in spreading the application of guidelines is the lack of interaction between suburban centres and the specialist centre, especially at an initial stage of patient management.
The increasing widespread use of telemedicine (telediagnosis and teleconsultation)7 has opened sectors, which were not the focus of national guidelines’ special consideration. In particular, the adoption of telemedicine and all its applications (from telediagnosis and teleconsultation of a second opinion to feasible teleassisted therapeutic interventions) can be translated into greater operational efficiency, resource optimization and spreading of know-how. In this perspective a telematic data transmission system based on Information Communication Technology (ICT) enables quick and appropriate diagnostic stratification of patients with a neurosurgery-related disease sent from suburban hospitals, with the subsequent selection of patients sensitive to emergency treatment, thus creating a privileged special health care track for most of them.
A project for the management of head injuries and all other neurosurgical emergencies has been implemented in Messina. The project is based on the application of an innovative protocol for sharing diagnostic images and clinical data between suburban hospitals and the neurosurgical centre to implement the SINch’s guidelines through the use of a modern computerised tool.

Material and methods
The study was co-financed by the Ministry of Education, Universities and Research (MIUR) through the approval of a research project for the implementation – based on developing information technologies - of guidelines for the treatment of serious head injuries. The project does not only focus on a mere assessment of the clinical impact, but also on the social, training and economic impact of telemedicine in the management of head injuries, stroke and other neurosurgical emergencies.
The study was coordinated by the University of Messina’s Neurosurgical Clinic partnered by the Messina Local Health Administration No. 5’s hospitals in Barcellona P.G. (Lipari), S. Agata Militello and Taormina, besides the firm TelBios S.p.A., which was formed as a joint-venture between Alenia Spazio S.p.A. and Parco Scientifico Biomedico San Raffaele S.p.A.

Demographic data
The study is based on data analysis of the population resident in the province of Messina comprising 684.703 inhabitants. The province’s extra-urban territory comprises many rural and mountain areas and 7 islands. The population was divided in three groups figure 1. The first group (Group 1) numbering 262,224 people comprised the population resident in the urban area. The second group (Group 2) comprised 211,139 people resident in extra-urban areas, which refer to suburban hospitals where a teleconsultation system has been installed. Lastly a third group (Group 3) comprising 211,340 people resident in extra-urban areas, which refer to suburban hospitals where a teleconsultation system cannot be found.
All patients visiting hospitals in the province in the period between 15 July 2003 and 15 July 2004 were included in this study.

Teleconsultation system
The teleconsultation system was applied through prior telephone contact directly from the suburban hospital’s Emergency Department. This contact was followed by a consultation based on X-rays and relevant clinical data. After studying the images the neurosurgeon offered a second opinion assessment.
Linked hospitals were provided with a PACS (Picture Archiving and Communication System) archiving and image transmission system. The possibility of using a workstation furnished with the software iPACS and technology Pixel-on-demand to study images taken in the suburbs enables real time image streaming to every client location directly from the archives with no loss of quality. Pixel-on-demand is a streaming technology, which transfers in real time only pixels requested from the region concerned (ROI), which is studied at a certain moment. This technology requires neither off-line processing nor image storage in consultation workstations, nor does it require a change in image format.
Image resolution is defined by the system used by those consulting the image taken in the suburbs (i.e. monitor). When the ROI reaches the teleconsulting system, the ROI and not the entire image is gradually decoded. Hence when the image is zoomed or the physician moves on to the next image the server encodes the missing part of the image in real time and sends it to the consultation system.
Hence the iPACS system used enables to consult images recorded in the suburbs in DICOM format (Digital Imaging and Communications in Medicine) through a high speed LAN network, which is associated to a safety ISDN network. The fact that images are consulted rather than transferred prevents a loss of quality and enables to provide real time consultation without archive duplication, thus increasing the system’s safety.

Assessing the outcome
Study results were assessed by analysing how far the three study goals were reached: clinical-health care goals, training goals and economic-health goals.
Results obtained in the clinical and health care sector were analysed by studying the number of second opinion evaluations in the three groups, clinical outcome and how the consultation was conducted (i.e. the time elapsed between the patient’s arrival in the Emergency Department and specialist neurosurgical assessment).
The project’s training efficacy was assessed by evaluating the application of guidelines and how closely the operator followed treatment protocols. This phase also evaluated the number of procedures performed during the year to assess operators’ trust in the project and its efficacy.
The teleconsulting system’s economic impact was analysed by studying the number of appropriate and inappropriate admissions, the number and method of transport of patients and the use of economic resources in a broad sense.

Results
A total number of 333 specialist neurosurgical teleconsultations was performed during the study period considered. Teleconsultations requested for head injuries were 55% (n° 185): stroke 35% (n° 116), brain tumours 5% (n° 17) and spinal injuries 5% (n° 15). Such data is summarised in figure 2.
Only 33% of patients were brought to our attention following teleconsultation, while 67% was kept under observation in frontline suburban hospitals figure 2.

User population stratification in three groups separated by area (Group 1: urban area; Group 2: area furnished with telemedicine; Group 3: area not furnished with telemedicine) enabled to mainly mark out the number of teleconsultations performed in the various areas of origin. Specialist consultations in group 1 numbered 1,244, while those in groups 2 and 3 were respectively 333 and 168 figure 3.

The analysis of results collected also enabled to mark out the various types of injuries when they caused neurosurgical disorders requiring teleconsultations. In this perspective in 54% of cases the disorders analysed resulted from road accidents, in 23% they were caused by domestic accidents, in 8% by work accidents, in 7% by violence or aggression and in 6% by other causes figure 4.

The outcome of patients who have undergone a teleconsultation was assessed by applying the Glasgow Outcome Scale (GOS). Most patients (>80%) presented a GOS of 4-5 (Good recovery-moderate disability), while only a small percentage presented a lower GOS. No statistically significant differences were noticed between the GOS presented in the various groups analysed figure 5.

The health care contribution offered by telemedicine also enabled to cut down to the minimum the time elapsed between patients’ admission and the start of the appropriate surgical management (on site or at a distance). In fact patients belonging to groups 1 and 2 received adequate diagnostic and therapeutic treatment in a time period within the first 60 minutes after the injury, while in patients belonging to group 3 this time exceeded 150 minutes figure 6.

The analysis of preliminary data concerning this early stage of observation enabled to evaluate the concrete contribution concerning the spreading of guidelines on mild brain injuries (GCS 14-15) and national guidelines for the diagnosis and treatment of stroke (SPREAD 2003). Along with the total number of patients belonging to group 1, over 87% of patients visiting centres linked by telemedicine received management specified in the guidelines, while this percentage dropped to about 20% in patients belonging to group 3 figure 7. This management has significantly influenced the number of patients transferred to the reference neurosurgical centre. Of all patients transferred, 40% belonging to group 2 underwent surgical treatment, while little less than 20% of patients belonging to group 3 underwent surgical treatment.

Discussion
The study assessed the impact of a telemedicine system in the management of head injuries and in neurosurgical emergencies in extra-urban areas by comparing results obtained in the local urban population with those obtained in two extra-urban populations with a similar demographic distribution - one of the latter was furnished with a teleconsulting system.
In the framework of specialist competences, such as neurosurgery, extra-urban populations can present a disadvantage due to the lack of such competences in the territory. Offering populations resident in rural areas the best guarantees of treatment is a problem of considerable social and economic relevance. The definition “rural” must be applied, as suggested by the American College of Surgeons’ Committee on Head Injuries8, on the basis of a special geographical layout and also to all those areas where, for various reasons, the patient lacks immediate access to the best treatment resources.
Telemedicine and teleconferences are innovative technologies designed to overcome such difficulties. They can improve the head injury system and extend the application of guidelines to the suburbs.
As already considered by Gray et al. telemedicine systems can improve the management of patients who have suffered head injuries in three different areas: confirm the diagnosis, direct treatment procedures preceding a possible transfer and resource optimisation9.
The first study conducted on a modern telemedicine system appeared in 199410; it was however a study based on a scarce number of cases. A more recent study describes an Irish experience in which many suburban centres were linked to the country’s two neurosurgical units11. An experience achieved in Hong Kong documented how unnecessary transfers were cut down to 21% and adverse events occurring during the transfer were reduced from 32% to 8% with a mutually agreed reduction in patient transfer times12. In 2002 Servadei et al. published the results of a study, which collected data of over 1,500 patients13.
Unlike the abovementioned studies, this study did not only aim at assessing the system’s impact on the patient’s clinical outcome, but it also checked the training and economic value of the procedure used. Hence it divided the user population in three groups, which mirrored three different access conditions to neurosurgical evaluation. The two populations resident in extra-urban areas presented many similarities in demographic composition, in the geographical features of the area of residence and in the distribution of health resources, thus enabling reliable data comparison.

Result analisys
A comparative study of the two populations resident in extra-urban areas highlighted a significant difference in the percentage of patients transferred following a “second opinion” neurosurgical consultation. In fact this percentage was 33% in Group 2, which counts on a teleconsulting system, whereas patients from extra-urban areas that are not provided with the abovementioned system (Group 3) are kept in the neurosurgical centre (p<0.001). However it is best to consider that avoiding an ill-advised transfer has both an economic and clinical advantage. In fact the transfer of patients in critical general conditions can at times be associated with secondary effects such as hypoxia and hypotension, which increase morbidity and mortality as proved by Goh et al.12 Hence the admission to a neurosurgical environment does not alone guarantee the best therapeutic choice for the patient. Hence the need to assess whether the choice of maintaining the patient in the suburbs can ensure his clinical conditions’ safe management. Our study documents how the presence of a teleconsulting system offers the opportunity to obtain clinical result standards, which are comparable with those obtained in the urban area.
Another clinical advantage resulting from the use of a teleconsulting system is the spreading and sharing of neurosurgical know-how and of experiences. Before a teleconsulting system was introduced in our area about 160 images were yearly transferred between suburban hospitals and the neurosurgical centre. It is interesting to note that though the number has doubled since the system was introduced, the number of admissions to the reference centre has remained more or less the same. This means that a considerable number of patients with head injuries were once managed in the suburbs without a specialist assessment.
This last consideration leads us to the study’s second endpoint – such a system’s training value. Experience and competence sharing was assessed by analysing the application of guidelines. Considering the fact that patients with moderate to severe head injuries were centralised, the problem of the application of guidelines essentially concerns patients with mild injuries. In this framework the use of the teleconsulting system has enabled to closely follow guidelines in 87% of cases against only 20% of cases in which patients were warded in centres where the system was not available. Resource optimisation and the absence of deterioration in the suburbs also confirm that treatment standards were closely followed. In fact only 1.5% of patients was transferred following a second opinion and in no case could the mortality rate be referred to delayed treatment. The procedure’s value is also documented by operator’s satisfaction and by increasing trust in the system witnessed by the number of consultations, which gradually increased as months went by figure 8.

The assessment of economic and health care goals achieved was another endpoint of the study. The economic advantages of a similar system are extensively recognised. Our study confirms it, documenting the reduction in unnecessary transfers and the optimisation of resources. In fact, in Group 2 where patient management was modulated by the teleconsulting system the percentage of patients transferred who underwent surgery was 40% against only 16% of patients in the group that did not have the system.

Conclusions
The number of requested consultations and of patients transferred to the reference neurosurgical centre for surgical treatment clearly shows the project’s efficacy. Patients managed through the telemedicine system adopted have reached adequate treatment standards, which are comparable with those directly managed by the specialist centre, avoiding transport-related risks and optimising resources. Neurosurgical expertise was shared with non-specialist personnel, thus increasing the number of treatments, which closely followed guidelines. The technological tool adopted has hence proved effective in the management of patients affected by stroke, other cerebrovascular emergencies and post-trauma disorders.

Prof. Francesco Tomasello
Clinica Neurochirurgica
Universitá degli Studi di Messina